Mile1 receives order and fulfillment data from our partners when orders are placed and fulfilled. Data on orders and fulfillments is used to notify our partners of orders eligible for Mile1 shipping and to carry out the delivery process. Mile1 also collects data on orders booked through the Mile1 website (https://mile1.ca). This data is once again used to carry out the delivery process.
We only collect data that allows us to create a seamless delivery experience. This data includes:
We use the data we collect to carry out the delivery process. We contact your customer throughout the delivery process to schedule a delivery time and complete the delivery. The list of items shipped is used for insurance purposes.
We keep all your customer data confidential within Mile1. Customer data will not be sold to anyone. Customer data will not be provided to any third parties unless necessary to complete the delivery process, or required by law to do so.
At any time, you may request Mile1 to provide a copy of all data that Mile1 has received from your store. This data will be made available within 7 days.